Meet Our Staff

best-loan-jewelry-joeyJoseph “Joey” Epstein
Founder and President

As well as overseeing day to day operations, his 30 years as a licensed and experienced pawnbroker allow him to evaluate fine jewelry including diamonds, watches and precious metals.

Hampton Roads Pawn Shop

Laura Epstein
Vice President

Laura is a licensed pawnbroker with 15 years of experience in management and customer service. She specializes in the buying and selling of fine jewelry.

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Jessica Wollin
Vice President of Operations

A licensed pawnbroker. Jessica manages our loans, purchases and evaluates jewelry and coins.

Newport News Loans

Sr. Associate

Nicole has led our E- Commerce department for over 11 years. She facilitates our EBAY transactions and customer service. She has achieved a 99.8% positive customer service index which has awarded us EBAY’s “Top Rated: Seller with highest buyer ratings”

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Sr. Associate

Kathy has many areas of expertise in evaluating Sterling flatware, fine watches, coins and collectibles with over 9 years of experience.

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Sr. Associate

Jake has a strong working knowledge of music and recording equipment, computers and electronics. He has become the go to guy for many of our customers.

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Nicholas is part of both our E-Commerce and retail departments. He has spent many years in the music technology and audio engineering field.